Privacy Policy
Effective date: October 7, 2026
Last updated: October 7, 2026
Your privacy matters to us. This policy explains what information Mara Media collects, how we use it, and the choices you have. We kept it short and plain.
When we say "Mara Media," "we," "us," or "our," we mean Mara Media. This policy covers our website, getmaramedia.com, and our services.
1. Information We Collect
Information you give us:
- Your name
- Your email address
- Your phone number
- Information about your business
- Messages you send us through our forms
- Messages you send through our AI website chat
- Text messages you send us
Payment information: Payments are handled by our payment processor. We don't store full card numbers.
Information collected automatically:
- Basic website usage data. For example, pages you visit, the type of device and browser you use, and your general location.
- Cookies and similar tools. These help our website work and help us understand how people use it.
2. How We Use Your Information
We use your information to:
- Reply to your questions and requests
- Book and manage calls and appointments
- Provide, run, and improve our services
- Send you texts and emails about your inquiry, appointments, and service
- Handle billing and payments
- Keep our website and services safe
- Follow the law
3. Text Messages (SMS)
When you give us your phone number, you agree to get text messages from Mara Media about your inquiry, appointments, and service.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help.
- Consent to get texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We never sell your mobile number. Text messaging opt-in data and consent are never shared with or sold to any third party.
4. Our AI Website Chat
Our website may use an AI chat to answer questions and book appointments.
- Chat conversations may be stored.
- We use them to answer your questions and book appointments.
- Please don't share sensitive information in the chat. This includes passwords, payment card numbers, Social Security numbers, or health information.
5. How We Share Information
We don't sell your personal information.
We only share information with service providers who help us run our business. For example:
- Customer management (CRM) and messaging services
- Payment processors
- Website hosting and scheduling tools
These providers may only use your information to provide services to us.
We may also share information if the law requires it, to protect our rights or safety, or as part of a sale or merger of our business.
6. Cookies
Cookies are small files saved by your browser. We use them to make our website work and to understand how it is used.
You can block or delete cookies in your browser settings. Some parts of our website may not work as well if you do.
7. How Long We Keep Information
We keep your information only as long as we need it. That means as long as needed to provide our services, keep business records, settle disputes, and follow the law. When we no longer need it, we delete it or make it anonymous.
8. How We Protect Information
We use reasonable steps to protect your information. We limit access to people and providers who need it to do their work.
No website or online service is 100% secure. We can't promise that your information will never be accessed without permission.
9. Your Choices
- Texts: Reply STOP to any text to opt out.
- Emails: Use the unsubscribe link in any marketing email, or contact us.
- Cookies: Change your browser settings.
- Your information: You can ask to see, correct, or delete the personal information we have about you. Email jack@getmaramedia.com. We may need to confirm who you are first.
10. State Privacy Rights
Some U.S. states give their residents extra privacy rights. If your state does, contact us at jack@getmaramedia.com and we will respond as your state's law requires.
11. Children's Privacy
Our website and services are for businesses and adults. They are not for children under 13. We don't knowingly collect personal information from children under 13. If you think a child has given us information, contact us and we will delete it.
12. Changes to This Policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top. If a change is important, we will let you know.
13. Contact Us
Questions about your privacy? Reach out anytime.
Mara Media
Email: jack@getmaramedia.com
Phone: 817-934-5622
Website: https://getmaramedia.com